Background Gradient



Effective Date: July 27, 2021


This Privacy Notice sets forth the data protection practices of the Water and Sanitation Observatory for Latin America and the Caribbean (“OLAS”) website of the Inter-American Development Bank (“IDB”, “we” and “us”) and the tools accessible through that website (the “Site”). The use of certain features of the Site requires your registration, establishment of a user identification and acceptance of specific provisions contained in the Terms and Conditions of Use (the “Terms”).

By accessing and using the Site or by clicking “I ACCEPT” when you complete the registration form on the Site, you (the “User" and collectively, the “Users”) are agreeing to the terms of this Privacy Notice, including as they may be amended from time to time. Your use of the Site therefore constitutes your consent to our collection, use and disclosure of personal information we collect from you through the Site, as described herein. Please be sure to read this entire Privacy Notice before using the Site.

This Privacy Notice explains how we will collect use, store and share your personal data. For the purposes of this Privacy Notice, “Personal Data” means any information relating to an identified or identifiable living individual.

As the Site is updated and expanded, our Privacy Notice may change, so please review the posted Privacy Notice from time to time. We will notify you about material changes in the way we treat personal information by placing a notice on the Site or by sending you an e-mail (if you have provided us your e-mail address).


Information You Provide

We will collect Personal Data you voluntarily provide to us upon registration, through documents uploaded to the Site, if you share Personal Data in other manners, such as surveys, networks, live meetings and chats, or if you send us an e-mail via the “Contact Us” support or similar pages of the Site.

Information Automatically Collected

Like many websites, this Site may use “cookies” and “web beacons”. We may obtain certain information by automated means when you visit this site, such as the IP address of the device you use to connect to the internet and the pages accessed. By collecting this information, we learn how to best tailor the website to our visitors. We collect this information through various means, including “cookies” and “web beacons”.

Information We Collect from Third Parties

This website does not collect any information on you from other sources.

Use of Information Collected Through the Site

We may use the Personal Data we collect from you (as described above) to manage your account on the Site, send you e-mail messages, mailings, other forms of communication or otherwise contact you in relation to the purposes of the Site or any request you may have made. We also may use your Personal Data to send you information that might interest you, such as descriptions of new projects and activities carried out by the IDB, invite you to participate in surveys, or send you information relating to the use of the Site. When you receive an e-mail from us, you may indicate a preference to “OPT OUT” of, and thus to stop receiving further e-mails from us, by following the “UNSUBSCRIBE” instructions provided in the email(s) you received or sending us an “OPT-OUT” request using the contact information provided below, as applicable.

In addition, we may use your Personal Data for recordkeeping purposes within the IDB, and we may combine the Personal Data we collect from you with other information, including both Personal Data and non-Personal Data obtained from other sources, including other Users, for purposes of analysis, benchmarking, identification of trends, relevant to the Site and the IDB’s objectives, and for improving the Site and its tools.

We use the non-identifiable information we collect to analyze Site visitor behavior as a measure of interest in, and use of, the Site and of the various services and tools we offer. This information is used to create aggregate statistics regarding, for example, when the Site is accessed, the pages which refer visitors to the Site, the type of web browsers visitors use, which pages of the Site are viewed, and which features of the Site are used and how. These statistics help us understand how the Site is used and provide us with valuable information for improving the Site in the future.

As explained in the Site’s Terms and this Privacy Notice, with the exception of the information a User provides solely for registration purposes, Personal Data voluntarily provided by Users through the materials uploaded or other information provided in the Site may be accessed by other Users.


Legal Obligation Disclosures

We do not sell or otherwise disclose Personal Data collected as set out above, except as described in this Privacy Notice or the Terms and Conditions of the Site.

We may disclose Personal Data or other information collected through the Site in response to legal process or when we believe in good faith that the law requires it: for example, in response to a court order, search warrant, subpoena, or other legally valid inquiry or order, or to an investigative body when required or permitted by law.
We also may disclose such information, where necessary, to protect the security and operation of the Site or the IDB systems and databases or the rights of other Site Users, and to protect ourselves and our partners, affiliates, consultants, suppliers, and providers against liability, or if we have reason to believe that someone is causing or threatening to cause injury to or interference with the IDB’s rights or property, as well as to protect against fraud.

The Personal Data may also be shared with third-party service providers who perform services for us. These service providers are not authorized by us to use or disclose the Personal Data, except as necessary to perform specific services for the IDB. We require our partners and service providers to appropriately safeguard the privacy and security of personal data they process on our behalf. Where appropriate, we enter into Data Protection Agreements with third parties.

Business Transfers

In the event the IDB decides to assign this Site to a thirty party, we may transfer your Personal Data as part of the transaction. The IDB will use reasonable efforts to assure that your Personal Data will remain subject to the same types of protection as it was prior to the transfer. However, once your Personal Data is transferred in such a transaction, it will no longer be subject to this Privacy Notice, and you will need to review the policies and practices of the party receiving the information to learn about the protection then accorded to the Personal Data.

Updates to Personal Information

You may update or correct information contained in your account or profile information from time to time or you may request that we correct, update, or delete your Personal Data that we collect by contacting us at the email indicated in Section IV of this Privacy Notice. We will endeavor to comply with your request as soon as reasonably practicable. However, we may limit your request for an operational, recordkeeping, or legal purpose. There may also be residual information that will remain within our databases and other records, which will not be removed. For your protection, we will only implement such requests with respect to the Personal Data associated with the particular email address that you use to send us your request, and we may ask you for additional information to verify your identity before implementing your request.

We note, however, that we cannot control the use or retransmission of any Personal Data that has already been retrieved by any visitor to the Site, if any.

Data Security

We have appropriate technical security measures in place to prevent Personal Data from being accidentally lost, used or accessed in an unauthorized way.

We have appropriate operational security measures in place to ensure role-based access and best practice handling of personal data. We limit access to your Personal Data to those who have a genuine business need to know it.

We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.

Data Retention

We retain Personal Data and Non-identifiable Information collected through the Site for operational, recordkeeping and legal purposes. We will retain Personal Data about you for the period necessary to fulfill the purposes outlined in this Site or our data retention policies that apply to such information. There may also be non-identifiable information collected through the Site and other residual information (including all aggregated data) that will remain within our databases and other records, which will not be removed.

International Data Transfers

When you submit information to us through the Site or otherwise, that information (including any Personal Data) will be processed in the United States or in any other member country of the IDB. The data protection and other privacy laws of the United States or any of these countries may not afford the same level of protection as the laws of certain other countries. By providing Personal Data to the IDB through the Site or otherwise, you are in acceptance of the transfer of your information to the United States or to other member countries of the IDB, in accordance with the measures of protection described in this Privacy Notice.

Linked Services – Third-party content

The Site may contain links to third-party websites or apps. Our provision of a link to any other website or location is for your convenience and does not signify our endorsement of such other website or location or its contents. The IDB does not control the privacy practices of those websites apps, or other services that are operated by third parties, and they are not covered by this Privacy Notice. Thus, we recommend that you review the privacy policies, terms and conditions and practices of other websites apps or service you use to learn about their data practices.

Privileges and Immunities

Nothing contained in Web Site or in this Privacy Notice shall operate or be regarded as a waiver, renunciation or modification of any right, privilege or immunity of the IDB pursuant to the Agreement Establishing the Inter-American Development Bank, international conventions or any other applicable laws.


If you have any questions or comments regarding our privacy practices for the Site, you may contact us at: